Chris Wills


Chris Wills joined Kingston University in 1986, before which he worked as a management consultant for a range of clients including the Greater London Council whom he assisted in obtaining funding from the European Union for technology and employment initiatives in London.  He was a founder member and the Director of Kingston University’s former Centre for Applied Research in Information Systems. He has managed and undertaken information systems and computing research and consulting projects, on behalf of a range of organisations including the Defence Evaluation Research Agency, the UK’s MOD Tri-Services, the Police Service, the Health Service, the UK’s Department for Transport, the UITP and The Mass Transit Railway Corporation of Hong Kong. 

His specialist area of interest is that of software process in safety critical systems and it is in this area of computing systems that he has undertaken work for the Royal Navy, scoping the design of warship command and control systems.

Chris has lectured at the Universities of Rovaniemi, Oulu, Stockholm, Lund, Vienna, Essen, Regensburg, Athens University of Economics and Business, University of the Aegean and beyond Europe at the University of South Australia in Adelaide and at Edith Cowan University in Perth.


1979-82 :      Ruskin  College, Oxford University: Post Graduate Diploma(Modern History;  Statistics)      
1982-84:      Brunel University: M.A. (Industrial Relations and Employment Law)

Professional Institutes / honorary positions:  1995 Member of the British Computer Society, 2006 Freeman of the City of London and of the City of London’s Worshipful Company of  Information Technologists, 2009 Liveryman of the City of London’s Company of Information Technologists.



Helped found CARIS (Centre for Applied Research in Information Systems) in Kingston University. Research Fellow, 2000.

2008: Revenue Management Systems Review

A review of the governance, processes, architecture and “fitness for purpose” of a major railway’s revenue management systems such as automatic fare collection & marketing / transport planning.

2002-5: “Probe IT” 



A UK government-funded research project creating a two-way mobile internet based communication between transport spatial databases and mobile vehicles.   Data about road conditions, speed limits, congestion, accident black spots, parking capacities and public transport options was exchanged between a map-based based system and mobile agents using WAP technology.

2002-3: The SEI Capability Maturity Model

An analysis of CMM, CMMI and other software developer quality assessment & process improvement frameworks, for UITP (the International Union of Public Transport).

2001: Software Development & Procurement

Best practice analysis in metros and other companies with safety-critical and mission-critical systems to get software fit for purpose. Carried out for UITP (Int’l Union of Public Transport) committee.

2000: SQA Procedures Audit

Audit of Software Assurance Framework, risk analysis procedure.

1999: Millennium Preparation

Comparative survey of readiness for millennium in leading firms

1997: HR recruit-ment & retention strategy

A project analysing the recruitment and retention of ethnic minority personnel for the Defence Research Agency (Tri-Services)

1996: IS Systems research & consultancy.

A information systems research and consultancy project for Wandsworth Community Health Trust followed by an IT integration project

1995: IS design methodology

Training and consultancy in Information systems design methodologies Surrey County Council

1991-97: Human Factor & IS Analysis

Human Factors and key issues in Naval Command and Control Systems. Four reports to the Defence Research Agency (with Stewart, R.) Classified